Effective Date: 10th June 2025

Welcome to Milkman Farmfresh! These Terms & Conditions govern your access to and use of our website and services. By placing an order or browsing our website, you agree to comply with the following terms.

1. Eligibility to Order

  • You must be 18 years or older to use this website and place an order.
  • By using our services, you confirm that the information you provide is accurate, complete, and up to date.

2. Product Availability & Pricing

  • All products displayed are subject to availability.
  • Prices may change at any time without notice.
  • We reserve the right to cancel any order due to pricing errors, out-of-stock items, or unforeseen issues.

3. Shipping & Delivery

  • Shipping is free on all orders.
  • Delivery timelines may vary based on your location, weather conditions, or public holidays.
  • Please ensure someone is available to receive perishable items at the time of delivery.

4. Payment Terms

  • All orders must be prepaid using secure online payment methods.
  • Cash on Delivery (COD) is not available.
  • Payments are processed through third-party secure gateways; we do not store any payment details.

5. Order Cancellation

  • You may cancel your order before dispatch by contacting us immediately.
  • Once an order is dispatched, cancellations will not be accepted.

6. Return & Exchange Policy

  • No returns or exchanges are allowed on FMCG products and dairy items due to hygiene and safety standards.
  • If a product is damaged, spoiled, or incorrect, notify us within 12 hours of delivery with clear photo proof for verification.

Refer to our Return & Refund Policy for more details.

7. Privacy

Your personal information is secure with us. We never sell your data. Please review our full Privacy Policy to learn how your data is collected and used.

8. Intellectual Property

All content, product images, branding, and materials on our website are the property of Milkman Farmfresh and may not be reused or reproduced without permission.

9. Limitation of Liability

Milkman Farmfresh is not responsible for:

  • Any issues arising from improper storage after delivery
  • Delays caused by external factors
  • Minor changes in taste or texture due to seasonality

Our liability is limited to the amount paid for the product purchased.

10. Governing Law

These Terms & Conditions are governed by the laws of [Insert State/Country], and any disputes will be resolved in local jurisdiction.

Contact Us

For queries, support, or policy-related concerns:

📧 Email: milkman.agra@gmail.com
📞 Phone/WhatsApp: +91 63970 64966
Milkman Farmfresh — Committed to Freshness, Purity & Trust.